VS 96 Terms & Conditions – Malaysia Betting Platform Terms of Use

1. General Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and VS 96 ("Platform", "We") regarding your use of the website, services, and all products offered through the VS 96 platform at vs96.biz.

By accessing, registering for, or using any part of the VS 96 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, please stop using the VS 96 platform immediately.

VS 96 reserves the right to update these Terms from time to time. The latest version will always be available on this page with a clearly stated update date. Continued use of the platform following any changes to the Terms constitutes your acceptance of those changes.

2. Eligibility & Registration

2.1 Age Requirement

VS 96's services are exclusively for individuals aged 18 and above. By registering, you confirm that you have met the required age threshold. VS 96 reserves the right to request proof of age at any time and may suspend or close any account found to belong to an individual below the minimum age without any compensation.

2.2 General Eligibility

To register and use VS 96, you must:

• Be at least 18 years of age;
• Register using accurate and truthful personal information;
• Not be blacklisted by any previous betting platform;
• Register only one account in your own name;
• Not to use this platform for any unlawful activity.

2.3 Registration Process

Registration at VS 96 is free and takes less than 2 minutes. You are required to provide accurate information during the registration process. VS 96 reserves the right to verify the information provided through a KYC (Know Your Customer) process at any time, particularly before large withdrawals are processed.

3. User Accounts

3.1 One Account Per User

Each individual is only permitted to hold one VS 96 account only. Holding multiple accounts — whether under different names, email addresses, phone numbers, or payment methods — is a serious violation of these Terms. VS 96 employs advanced detection technology to identify duplicate accounts.

Where multiple account ownership is confirmed, VS 96 reserves the right to:

• Close all accounts associated with that individual;
• Voiding all bonuses and winnings obtained through duplicate accounts;
• Freeze all balances held in those accounts;
• Reporting cases to the relevant authorities where necessary.

3.2 Account Security

You are solely responsible for keeping your VS 96 account login credentials secure, including your password and two-factor authentication (2FA) codes. VS 96 shall not be liable for any losses resulting from unauthorised account access caused by your own negligence.

If you suspect your account has been accessed without authorisation, please contact VS 96 support immediately via live chat.

3.3 Account Closure

You may close your VS 96 account at any time by contacting our support team. Prior to closure, all eligible balances will be processed for withdrawal in accordance with VS 96's standard procedures. A closed account cannot be re-registered using the same details.

4. Deposits & Withdrawals

4.1 Accepted Deposit Methods

VS 96 supports the following payment methods for deposits and withdrawals:

4.2 Withdrawal Conditions

VS 96 processes withdrawals within 5 minutes after the request is verified. Withdrawals may only be made to the same payment method used for the original deposit, except under special circumstances approved by the VS 96 team.

All withdrawals are subject to KYC review, which may require identity verification documents. Withdrawals may be delayed if:

• KYC process is incomplete;
• Suspicious activity is detected on the account;
• Bonus rollover requirements have not been met;
• Additional verification is required.

4.3 Currency

All transactions on VS 96 are conducted in Malaysian Ringgit (MYR / RM) only. VS 96 does not accept or process transactions in foreign currencies.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by VS 96 are subject to rollover requirements (wagering requirements), which will be clearly stated in each offer. Bonuses will only be credited to your account once the eligibility conditions are met.

5.2 Rollover Requirements

The rollover requirement is the number of times you must wager the bonus amount before it can be withdrawn. For example, a RM 100 bonus with a 10x rollover requirement means you must place bets totalling RM 1,000 before the bonus can be withdrawn as cash.

• Rollovers must be completed within the time frame specified for each promotion;
• Only bets meeting the qualifying market criteria will count towards the rollover;
• Bets placed at odds below 1.50 may not count towards rollover calculations;
• Bonuses that expire without meeting the rollover requirements will be automatically forfeited.

5.3 Bonus Abuse Policy

VS 96 has a sophisticated detection system to identify bonus abuse. Activities considered abusive include registering multiple accounts to claim bonuses repeatedly, using automated software, or employing betting strategies deliberately designed to exploit promotions. VS 96 reserves the right to void bonuses and related winnings without prior notice.

6. Sports Betting

6.1 Bet Acceptance

VS 96 reserves the right to decline or limit any bet without providing a reason. Bets that have been accepted and confirmed on your bet slip are binding and cannot be cancelled except under special circumstances as determined by VS 96.

6.2 Settlement of Bets

All bets are settled based on the official results declared by the relevant sports governing body. For Malaysia Super League and local football matches, the Football Association of Malaysia (FAM) result is final. For badminton, the Badminton World Federation (BWF) result applies.

6.3 Cancelled or Postponed Matches

If a match is cancelled, postponed, or not completed within 24 hours of its scheduled start time, all bets on that match will be voided and the stake will be credited back to your account.

6.4 Odds Errors

Where displayed odds contain a significant technical error (for example, odds that fall far outside the normal market range), VS 96 reserves the right to void bets placed at those incorrect odds and refund the stake. This applies to data feed errors, system failures, or other technical disruptions.

7. Casino & Games

7.1 RNG Games

All slots, table games, and other casino games using a Random Number Generator (RNG) on VS 96 are regularly audited by independent, accredited third parties. The Return to Player (RTP) value for each game is available in that game's information section.

7.2 Live Casino

VS 96 Live Casino games are streamed in real time from licensed studios. Results announced by the dealer during a live game are final and cannot be disputed unless there is clear technical evidence of an error.

7.3 Progressive Jackpots

Progressive jackpots at VS 96 accumulate from the bets placed by all players on that game across the network. The jackpot value displayed is a real-time estimate and is subject to change. Valid jackpot payouts will be processed within 5 business days after verification.

8. User Responsibilities

As a VS 96 member, you agree to:

• Provide accurate, complete, and up-to-date information at the time of registration and whenever required thereafter;
• Not share your account, password, or login credentials with any other party;
• Not to use automated software, bots, or any technical tools to exploit the VS 96 platform;
• Not engage in any action that could compromise the integrity or security of the VS 96 platform;
• Be responsible for all activity that occurs within your account;
• Comply with all applicable laws and regulations in your jurisdiction;
• Not attempt to exploit any technical vulnerabilities or errors you encounter on the platform.

9. VS 96 Rights

VS 96 reserves the right to, at any time and at our sole discretion:

• Suspend, restrict, or close any user account;
• Void or cancel any bet or transaction;
• Restrict access to any part of the platform;
• Modify or discontinue any service without prior notice;
• Request identity verification documents at any time;
• Place withdrawals on hold while an investigation is in progress;
• Modifying the structure of bonuses and promotions at any time.

10. Limitation of Liability

VS 96 shall not be liable for any loss or damage arising from:

• Internet service disruptions or third-party network outages;
• System failures or technical disruptions beyond VS 96's control;
• Unauthorised access to a user's account due to the user's own negligence;
• Valid bet outcomes based on fair sporting or game results;
• Actions by third parties, including payment service providers.

VS 96's maximum liability in any case shall not exceed the current account balance of the user in question at the time the incident occurs.

11. Privacy & Data

VS 96 collects and processes your personal data in accordance with our Privacy Policy, available at Privacy Policy page. By using the VS 96 platform, you consent to the collection and processing of your personal data as described in that Privacy Policy.

VS 96 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your personal data will not be sold, lent, or shared with any third party without your consent, except where required by law or the relevant regulatory authority.

12. Responsible Gaming

VS 96 is fully committed to promoting responsible gaming. We provide a range of tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings;
• Loss Limit: Set a maximum amount you can lose within a specified period;
• Time Limit: Limit how long you can play in a single session;
• Time Out: Temporarily suspend your account for anywhere between 24 hours and 30 days;
• Self-Exclusion: Permanently close your account if you feel it is necessary.

If you or someone you know is struggling with a gambling problem, please contact the VS 96 support team or reach out to a local problem gambling support organisation. Visit the Responsible Gaming VS 96 provides further information and assistance resources.

13. Dispute Resolution

If you have any complaints or disputes regarding your account, transactions, or bets at VS 96, please follow the procedure below:

1. Step 1: Contact the VS 96 support team via live chat and describe your issue clearly. Have any relevant supporting documents ready, such as screenshots or transaction numbers.
2. Step 2: Our support team will investigate your complaint within 24–48 hours and provide a response.
3. Step 3: If you are not satisfied with the support team's resolution, you may escalate your complaint to the VS 96 Dispute Resolution Department via email at disputes@vs96.biz.

VS 96's decision in all platform-related disputes is final and binding on all parties, except in cases where a clear technical error can be demonstrated.

14. Amendments to Terms

VS 96 reserves the right to amend, update, or modify these Terms & Conditions at any time. Members will be notified of any material changes via email or an in-platform notice at least 7 days before the changes take effect, except in cases of security emergencies.

Your continued use of the VS 96 platform after any changes to the Terms take effect constitutes your acceptance of and agreement to the amended Terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

It is your responsibility to check the VS 96 Terms & Conditions page regularly to ensure you are always aware of the latest applicable version.

For any enquiries regarding these Terms & Conditions, please contact the VS 96 support team via live chat or email at support@vs96.biz.